私隱政策
私隱政策(Privacy Policy)
(繁體中文)
澳門國泰藥房(下稱「本公司」、「我們」)重視你的私隱。本私隱政策說明我們在你使用本網站(下稱「本網站」)時,如何收集、使用、披露、保存及保護你的個人資料。
1. 我們收集的資料
- 你主動提供的資料:例如你透過聯絡表格、電郵、電話或即時通訊(如 WhatsApp)向我們查詢時提供的姓名、電話、電郵、訊息內容、圖片或其他資料。
- 自動收集的資料:例如 IP 位址、瀏覽器類型、裝置資訊、訪問時間、瀏覽頁面、引用來源、Cookie 或類似技術所收集的使用數據。
2. 使用目的
- 回覆查詢、提供客戶服務與跟進
- 改善網站功能、內容與使用體驗
- 網站安全、防止欺詐與濫用
- 統計與分析(例如流量分析)
- 在取得你同意的情況下發送推廣或最新資訊(如適用)
3. Cookie 及分析工具
我們可能使用 Cookie 或類似技術協助網站運作與分析。你可在瀏覽器設定中管理或停用 Cookie。請注意,停用 Cookie 可能影響部分功能。
4. 資料披露與第三方服務
我們可能把資料提供予以下類別的第三方(如適用),但僅限於提供服務所必需:
- 網站託管、技術支援與維護服務供應商
- 分析與量度服務供應商(例如網站統計)
- 法律要求或保護權利所必需之情況(例如依法律、法院命令或執法機關要求)
我們不會出售你的個人資料。
5. 資料保存
我們會在達成上述目的所需期間內保存個人資料,或依法律規定的期限保存。當不再需要時,我們將按合理方式刪除或匿名化處理。
6. 資料安全
我們採取合理的技術與管理措施以保護資料,避免未經授權存取、使用或披露。然而,互聯網傳輸並非百分百安全,我們不能保證絕對安全。
7. 你的權利
你可按適用法律要求查閱、更正或刪除你的個人資料,或撤回同意(如適用)。如需協助,請透過下方聯絡方式與我們聯絡。
8. 未成年人
本網站並非以未成年人為對象。我們不會在明知情況下收集未成年人的個人資料。如你相信未成年人向我們提供了資料,請聯絡我們以便處理。
9. 政策更新
我們可能不時更新本私隱政策,更新後將在本頁公佈並即時生效。
10. 聯絡我們
如對本私隱政策有任何問題,請透過本網站的「聯絡我們」頁面或頁尾所示的電話/電郵與我們聯絡。
(English)
Cathay Pharmacy Macau (the “Company”, “we”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal data when you use this website (the “Website”).
1. Data We Collect
- Information you provide: such as your name, phone number, email address, message content, images, or other information when you contact us via forms, email, phone, or messaging apps (e.g., WhatsApp).
- Information collected automatically: such as IP address, browser type, device information, access time, pages visited, referrers, and usage data collected via cookies or similar technologies.
2. Purposes of Use
- To respond to inquiries and provide customer support
- To improve Website functionality, content, and user experience
- To maintain Website security and prevent fraud/abuse
- For analytics and statistical purposes (e.g., traffic analysis)
- To send marketing updates only with your consent (if applicable)
3. Cookies and Analytics
We may use cookies or similar technologies to operate and analyze the Website. You can manage or disable cookies in your browser settings. Disabling cookies may affect certain features.
4. Disclosure and Third-Party Services
We may share data with third parties as necessary to provide services, such as:
- Website hosting, technical support, and maintenance providers
- Analytics and measurement providers
- Where required by law or to protect rights (e.g., legal requests, court orders, law enforcement)
We do not sell your personal data.
5. Retention
We retain personal data only for as long as necessary for the purposes described above or as required by law. When no longer needed, we will delete or anonymize it using reasonable measures.
6. Security
We implement reasonable technical and organizational measures to protect data. However, internet transmissions are not 100% secure and we cannot guarantee absolute security.
7. Your Rights
Subject to applicable laws, you may request access, correction, deletion, or withdrawal of consent (if applicable). Please contact us using the details below.
8. Minors
The Website is not intended for minors. We do not knowingly collect personal data from minors. If you believe a minor has provided data to us, please contact us.
9. Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page and take effect immediately.
10. Contact Us
If you have questions about this Privacy Policy, please contact us via the “Contact Us” page or the phone/email shown in the Website footer.